Hello all, I think Lee has given me a head start, but I'm still running in a circle (at least i'm in the lead).
The problem is with my queues. The phones go to their own voicemail after 5 rings. That's about the same time I allow the phone to ring before trying another phone in the queue. Is there a way to tell asterisk....? If this call is coming from a queue, do not follow a normal dial plan for the phone (don't send to user's voicemail). In stead, once timed out (t|||60), send to Voicemail(u1000). Lee recommended QUEUESTATUS, but that seems to return if anyone is in a specific queue, and not if the current call came from a queue. I probably just misunderstand how it all works. :) Thanks all! Rob ----------------- I would recommend that you download the following tool and play with it (if you have a windows box): http://www.datatrakpos.com/pos/datatalk/Default.aspx Check out the Visual Menu Builder included. There is a Queue widget included. Try playing around with that and building the project and inspecting the resulting script that the program generates. This should give you a better idea of how to do what you are trying to do, I think. Also, check out the channel variable QUEUESTATUS. See if it's set to determine whether the call is coming from a queue. I'm not sure if it's normally blank or has a default value so you may want to check that out too. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
