Does anyone have a solution to allow an agent to selectively end his wrap-up time? We define a wrap-up time of 60 seconds to allow our agents to finish their notes from a call. In some cases, the full 60 seconds is not needed and our agents would like to end their wrap-up time.
Thanks, Jay _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
