I think that is already set. Here is my queue.conf
[general] persistentmembers = yes autofill = yes monitor-type = MixMonitor [support] musicclass = default strategy = fewestcalls timeout = 10 retry = 5 autofill=yes autopause=yes setinterfacevar=no announce-frequency = 90 periodic-announce-frequency=60 announce-holdtime = yes announce-round-seconds = 10 queue-youarenext = queue-youarenext queue-thereare = queue-thereare queue-callswaiting = queue-callswaiting queue-holdtime = queue-holdtime queue-minutes = queue-minutes queue-seconds = queue-seconds queue-thankyou = queue-thankyou queue-lessthan = queue-less-than queue-reporthold = queue-reporthold ;periodic-announce = queue-periodic-announce joinempty = yes leavewhenempty = no eventwhencalled = vars QueueMemberStatus=yes eventmemberstatus = yes reportholdtime = no ringinuse = no memberdelay = 1 member => agent/56416 member => agent/56420 member => agent/56421 member => agent/56423 member => agent/56405 member => agent/564221 member => agent/564321 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Octavio Ruiz (Ta^3) Sent: Wednesday, March 07, 2007 1:05 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Asterisk queue and agents > Have a question for the group > If I have an agent is on the phone outside of the queue should that person > still get queue calls ? > Doing a show agents online I see Available however show hints I see inuse. There is a ringinuse feature for SIP devices on 1.4.X which is what you are looking for. -- Octavio Ruiz Cervera Neocenter, SA. de CV. http://www.neocenter.com/ Soluciones para Centros de Contacto y TelefonÃa IP Tel.: (+52 55) 8590-9000 Ext. 9016 Cel.: (+55 55) 5514-087790 _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
