http://www.theregister.co.uk/2007/03/24/shortel_sforce Shoretel has integrated its IP phone system with Salesforce.com's call centre software. Using the two together will mean call centre agents get a reduced admin workload, with automatic call logging and screen pop-ups with the customer's record.
Is anyone in the asterisk community providing integration into Salesforce.com? Regards, Dean Collins [EMAIL PROTECTED] +1-212-203-4357 Ph <http://click.mexuar.com/webuser/click/7/userurl/Cognation> <http://click.mexuar.com/webuser/nojs/7/userurl/Cognation> -------------------------------------------------------------------- www.Mexuar.com <http://www.mexuar.com/> Want to voice enable your website? Use Corraleta to reach your customers in 10 seconds or less.
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