C F wrote:
J, Sorry didn't see this email when I wrote the other one (gmail sorts
them on a LIFO order). I can agree with you on everything even with
the terrible pain of getting Polycoms up and running, but once it is
up dont you have less problems with them then with other phones? Isn't
the sound quality of the Polycoms better than any of the other phones?


Depends on the network sometimes. For clients with anything less than
a dedicated-to-VoIP-T1 I would have to disagree. If you do face this
situation (someone with low bandwidth), Snom's rock.


I did not have that good of an experience with Snoms. I guess I should
try again, since it's well over 18 months since I tried last.


I stated "They aren't the best..." but of the whole lot of phones I deal with,
they've been thusfar the least problematic.

Awesome photo, arn't you having too much fun working?


Nah ;) that's like a fraction of junk I play with. At work I have a CC(IE/VP) lab too.
2 3620's 2501, 2522, 3 4500M's, LS1010, Merge ISDN simulator, Pix, Cat
3500's, Netscouts... :D


Again I think the Polycom once configure right is quite easy for both
the admin and the user.


Well, two things come into play so I should have mentioned it. Its best to get
a complete picture of what the end user would expect. Once you set those
options in XML, unless you're setting up a tftpboot server and can change
it, you're hit. I've had far too many instances where clients have ordered them
and wanted cosmetic changes that could only be done via the xml files. But
what happens when those phones are not booting via tftp. I'm stuck. I either
have to have them send me back the phone to make the changes, re-do
one and send it back out, or maybe on rare occasions walk someone through
having their phone boot via tftp to one my me servers to make those changes.

Now ponder this for a minute... Executive John calls me: "Can you make
this change for me" ... I respond "Sure can you open up your firewall for me,
I will also need you to press x button and enter the following..." Even with
some so called "certified" engineers, that becomes cumbersome.

Most of the times if they have their own PBX (I work for a company that
does managed PBX's and sells PBX's), and we administrate it, I will set
up a squid proxy with only my IP space allowed via ACL's and firewall
rules, so I could throw on a proxy on my browser and do it.


--
====================================================
J. Oquendo
http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x1383A743
sil . infiltrated @ net http://www.infiltrated.net
The happiness of society is the end of government.
John Adams

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