Queuemetrics is a nice commercial product if you want a very nice UI
with all sorts of reporting and functionality including live monitoring
and VNC.
They also have a free script that will load your queue_log file into a
database. Then you can run queries quite easily. If you do any of
that, I suggest you put the DB on a separate box than your production
Asterisk server.
Thanks,
Steve
Yossi Ben Hagai wrote:
Here:
http://www.voip-info.org/wiki/view/Asterisk+log+queue_log
On 4/15/07, *Rilawich Ango* <[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>> wrote:
Where can I get the meaning of each field in queue_log?
On 4/15/07, Darryl Dunkin < [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>> wrote:
> You will probably find what you are looking for here:
> /var/log/asterisk/queue_log
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>
> [mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>] On Behalf Of
Rilawich
> Ango
> Sent: Saturday, April 14, 2007 21:07
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] queue report problem
>
> HI all,
> I have a queue say 5000 and there are 10 member in the queue. When
> there is a call to the queue, the members will ring according to the
> defined strategy. In day end, I have to create a report about the
> queue and its member. But I found that it is very difficult to find
> the relation for the call to queue and the member who pick the
call in
> CDR. Say, caller A calls the queue, queue member 9 pick the call. I
> want to know the caller A waiting time, conversion time for
Caller A
> and member 9. Such relationship is very difficult to find in CDR.
> Anyone have such experience and how can I get such information?
> ango
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