On 20 Apr 2007, at 17:10, Kenneth Padgett wrote:
I once had to oversee Verizon install a PRI line in Manhattan. I
live
2.5 hours away, but we made the appointment, and I was there, but the
Verizon tech never showed. I made another appointment, and it
happened again, and again, and again. I don't even remember how many
times it finally took, but it was ridiculous. The techs were even
lying and saying they came and there was no one there to let them in.
They seem to have gotten better in recent years, but they own all the
physical lines, and they know it.
Back in the old days, our government de-monoplized monopolys. What
happened to the good old days when we could just split apart big
companies for fun and better competition? Blasted FTC for approving
all these telcom mergers.
Ah, back in the old days our government privatized the state monopoly
(BT) intact (attitudes and all).
As one of the conditions they had to deliver within 6 weeks of order.
So I ordered a data line to my house (ok a bit obscure in those
days, but
I needed it). 6 weeks roll past, nothing happens. I call BT and ask why
they haven't installed my line within 6 weeks of order. The guy
gently explains
that it is 6 weeks from order being accepted, and they haven't
accepted mine yet!
When are you going to accept it ? - About 5 weeks from when we plan
to fit it!
Hey, at least he was an honest bloke in a twisted system.
Tim Panton
www.mexuar.net
www.westhawk.co.uk/
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