The polycom lets you do either attended or unattended transfers. If you want an unattended transfer, you press the 'blind' soft key. It's been a few months since I've looked at this, so a bit fuzzy on the details.

Jason Adams wrote:

Isn’t that the function of an attended transfer? User3 hears User1 to see if they want to take the call or not. User1 should then hit the transfer key again to finalize the call.

*From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of *Jim Suber
*Sent:* Thursday, May 03, 2007 12:54 PM
*To:* [email protected]
*Subject:* [asterisk-users] Asterisk-Polycom HELLLLPPP!!!!

PBX:

Asterisk 1.4

Phones:

PSTN phone connected to TDM400

X-Ten Lite

Polycom 430

Scenario

Polycom 430 = User1

User2 calls User1(Polycom 430) asks to be transfered to User3

User1 does an attended transfer using the trnsfr button on the polycom

User2 is placed in music-on-hold

User3s phone rings.

(So far so good Right?)

User3 picks up the phone to answer User2 only to find that he is talking to User1

User2 is stuck in music-on-hold. FOREVER!

The other two phones work exactly as they should using the # key

Using the # key on the Polycom only allow the dialing of 1 number before Alice announces

That there is no such extension.

HELP!!!!

Thanks in advance

Jim

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