Does it loose it's IP address consistently and at a designated
interval. I've seen something similar in a number of various cases
where it was always an issue
of the 'client' device blocking the DHCP renew traffic. But when it
went into rebinding it would drop $filter and allow the dhcp traffic
back through.
I would say check to see if it occurs at a regular interval and
compare that with the lease times. Also consider it's sometimes a
good idea if the phone supports it (I don't know if your does)
but setting up a cheap syslog host that can catch the syslog messages
from the unit. Some units will log why they dropped their network
(ie dhcp) or something.
This was just a wild stab.
On May 18, 2007, at 8:51 AM, Zeeshan Zakaria wrote:
Hi,
Recently I've noticed on a customer's GXP-2000 phone that it loses
its IP addresse for a few seconds, audio goes blank obviously, and
after about 30-60 seconds get the same IP addresse back and resumes
the call. This shows that call was not dropped but phone lost
connection with the server, whereas the caller on the other end was
still talking. This is just unacceptable as this is effecting his
business.
Apparently this is a router related issue. Its a D-Link DI-624
router. This happens even when there is no Internet activity at all.
How can this issue be resolved. What are the reasons for losing
contact with the router. Is there some interference at port 5060,
bad wiring, or something else?
--
Zeeshan A Zakaria
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Phone: 703-944-9909
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Cablemodems are the gateway to the Internet.
The Internet is a gateway to some things that are better left un-seen.
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