Is there a way, other then recoding the entire voicemail application, to pass dialplan variables to the voicemail application and to the email notifications of new voicemail.
For example in our small tech support queue i would like to pass the ticket number with the email notification that a new support voicemail was left. I've tried simply replacing the ${VM_WHATEVER} w/ the actual variable name inside the voicemail.conf file, I've also tried setting the VM variables directly before the voicemail application call in the dial plan... both of these fail. Anyone else know of another way?
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