Hi,
I have a main Asterisk server, and a server at a branch location
connected via a IAX2 trunk. I want to have a queue at the main
location that has people from both locations as members. I got this
working, but the trouble comes when the round-robin logic selects a
member at the branch office to call. If that user is unavailable,
their voicemail answers the call, and the main server detects this as
an answered call and assumes the agent answered. This is obviously
not what I want, as I would like for the call to roll to one of the
other agents. Has anyone come across this before? Solutions?
Thanks!
------------------
Aubrey Wells
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