Sander Smeenk wrote: > Quoting Mark Michelson ([EMAIL PROTECTED]): > > >>> | app_queue.c: No one is answering queue '511' (7/2/0) >>> >> Have you added additional queue members besides the ones you specified >> in queues.conf? >> > > Yes. There's a number of dynamic members that logged in to the group by > means of dialing extension '*511' which will call AddQueueMember() > through the dialplan. > > But those members were all set to DND or were otherwise engaged at the > time i got the logging information i sent in my original post. > > I tried again with a new queue, same config, but *only* the two members > specified as member => and i got this: > > -- Called SCCP/231 > -- Called SCCP/220 > -- SCCP/220-0000009b is busy > -- SCCP/231-0000009a is busy > -- Called SCCP/231 > -- Called SCCP/220 > -- SCCP/220-0000009d is busy > -- SCCP/231-0000009c is busy > -- Stopped music on hold on SIP/10.50.0.2-082155b8 > -- Playing 'queue-youarenext' (language 'nl') > -- Told SIP/10.50.0.2-082155b8 in test1 their queue position (which was 1) > -- Playing 'queue-thankyou' (language 'nl') > -- Started music on hold, class 'default', on SIP/10.50.0.2-082155b8 > -- Called SCCP/231 > -- Called SCCP/220 > -- SCCP/220-0000009f is busy > -- SCCP/231-0000009e is busy > > I'd like asterisk to quit trying when all agents are busy, but i don't > think it's possible without scripting it yourself with some AGI-script > that checks 'show queues' output. > > Any ideas? >
It sounds as though skinny devices may not be reporting their device state correctly, and so the queue believes that the devices are available. Or perhaps they are reporting a state that the queue does not know about. If this is the case, we may be dealing with a bug. I will test locally when I can get access to a Skinny phone and see what's going on. Then again, there may be a necessary setting in skinny.conf in order for the device state to be correct. I know that with SIP, you have to set a call-limit in order for the device state to be changed correctly. Unfortunately, I haven't done any work with skinny devices, so I don't know this information. > -Sndr. > _______________________________________________ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
