Hi, Greg: I really can't recommend upgrading to a 2.x firmware highly enough. Many people had the spontaneous reboot problems and I think they were all solved by going to current 2.x firmware.
-Stephen- Gregory Boehnlein wrote: >> Finally, press and hold all 4 arrow keys until the phone bleeps, then >> capture the log files dumped to your provisioning server one last time. >> >> If the problem's not obvious from reading the logs, escalate these logs >> to your Polycom reseller and ask them to open a ticket with Polycom on >> your behalf. Of course they might recommend upgrading to 2.x .... ;-) > > Well, here is what I got. Have no idea how to read these.. > > 0924095418|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial). > [0x0] > 0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State: > SoMediaSessStateSetup (Real) > 0924095418|so |2|177|[SoMediaSessC]: 0x10b42844: State: > SoMediaSessStateSetup, Start Timer: 1000 msecs > 0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State: > SoMediaSessStateOverlap (Real) > 0924095418|so |2|177|[SoMediaSessC]: 0x10b42844: State: > SoMediaSessStateOverlap, Start Timer: 30000 msecs > 0924095418|sip |2|177|SipCallMake 8605654321 > 0924095418|sip |2|177|doDnsNaptrLookup: '192.168.1.1' is an IP, bailing > 0924095418|sip |2|177|SipOnEvCallNewState 10edbff0,10b42844 2,Proceeding > 0924095418|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844) > Net(0x10edbff0) St(3) > 0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State > (SoMediaSessStateOverlap) - Event (SoMediaSessEvLclNetProceeding) > 0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State: > SoMediaSessStateProceeding (Real) > 0924095418|so |2|177|[SoMediaSessC]: 0x10b42844: State: > SoMediaSessStateProceeding, Start Timer: 60000 msecs > 0924095418|sip |3|177|407 challenge received > 0924095418|sip |2|177|doDnsNaptrLookup: '192.168.1.1' is an IP, bailing > 0924095418|sip |2|177|SipOnEvCallNewState 10edbff0,10b42844 2,Proceeding > 0924095418|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844) > Net(0x10edbff0) St(3) > 0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State > (SoMediaSessStateProceeding) - Event (SoMediaSessEvLclNetProceeding) > 0924095418|so |2|177|[SoNcasC]: Receiving MsgType 0x848 > 0924095418|sip |2|177|SipOnEvCallNewState 10edbff0,10b42844 3,<NULL> > 0924095418|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844) > Net(0x10edbff0) St(4) > 0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State > (SoMediaSessStateProceeding) - Event (SoMediaSessEvLclNetRingback) > 0924095418|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial). > [0x0] > 0924095418|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial). > [0x0] > 0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State: > SoMediaSessStateRingBack (Real) > 0924095418|so |2|177|[SoMediaSessC]: 0x10b42844: State: > SoMediaSessStateRingBack, Start Timer: 60000 msecs > 0924095418|sip |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 18536,2232 > ptime=0,dir 2 index 0 > 0924095418|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0] > d[2] p[0] pn[0] lp[2232] rip[192.168.1.1] rp[18536] dp[30333] > 0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State > (SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd) > 0924095418|sip |2|177|SipOnEvNewCodec 101a8c0,101 telephone-event/8000 > 18536,2232 ptime=0,dir 2 index 0 > 0924095418|so |2|177|soStreamAddrSet DestIP: local RTP port=2232 dest > IP=192.168.1.1 dest port=18536 (10B359C0) > 0924095418|so |2|177|soStreamNetConn attempt to re-connect RTP stream to > network > 0924095418|so |2|177|soStreamNetConn attempt to re-open RTCP port > 0924095418|so |2|177|soStreamLclTermConn: receive-only (10B359C0) > 0924095418|so |2|177|soStreamNetConn attempt to re-connect RTP stream to > network > 0924095418|so |2|177|[SoStreamC]: 1st rtp pkt rx now. > 0924095418|so |2|177|soStreamNetConn attempt to re-open RTCP port > 0924095418|so |2|177|soStreamLclTermConn: send-and-receive (10B359C0) > 0924095418|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0] > d[2] p[120] pn[6] lp[2232] rip[192.168.1.1] rp[18536] dp[101] > 0924095418|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State > (SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd) > 0924095418|so |2|177|soStreamNetConn attempt to re-connect RTP stream to > network > 0924095418|so |2|177|soStreamNetConn attempt to re-open RTCP port > 0924095418|so |2|177|soStreamLclTermConn: receive-only (10B359C0) > 0924095418|so |2|177|soStreamNetConn attempt to re-connect RTP stream to > network > 0924095418|so |2|177|soStreamNetConn attempt to re-open RTCP port > 0924095418|so |2|177|soStreamLclTermConn: send-and-receive (10B359C0) > 0924095418|so |2|177|[SoStreamC]: 1st rtp pkt tx now. > 0924095423|sip |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 18536,2232 > ptime=0,dir 2 index 0 > 0924095423|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0] > d[2] p[0] pn[0] lp[2232] rip[192.168.1.1] rp[18536] dp[30333] > 0924095423|so |2|177|[SoMediaSessC]: Ignoring Media Info - No Critical > Change Detected > 0924095423|sip |2|177|SipOnEvNewCodec 101a8c0,101 telephone-event/8000 > 18536,2232 ptime=0,dir 2 index 0 > 0924095423|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0] > d[2] p[120] pn[6] lp[2232] rip[192.168.1.1] rp[18536] dp[101] > 0924095423|so |2|177|[SoMediaSessC]: Ignoring Media Info - No Critical > Change Detected > 0924095423|sip |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 18536,2232 > ptime=0,dir 3 index 0 > 0924095423|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0] > d[1] p[0] pn[0] lp[2232] rip[192.168.1.1] rp[18536] dp[30333] > 0924095423|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State > (SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd) > 0924095423|so |2|177|soStreamNetConn attempt to re-connect RTP stream to > network > 0924095423|so |2|177|soStreamNetConn attempt to re-open RTCP port > 0924095423|so |2|177|soStreamLclTermConn: receive-only (10B359C0) > 0924095426|sip |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 18536,2232 > ptime=0,dir 2 index 0 > 0924095426|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0] > d[2] p[0] pn[0] lp[2232] rip[192.168.1.1] rp[18536] dp[30333] > 0924095426|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State > (SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd) > 0924095426|sip |2|177|SipOnEvNewCodec 101a8c0,101 telephone-event/8000 > 18536,2232 ptime=0,dir 2 index 0 > 0924095426|so |3|177|soCoreAudioModeChange, ignoring mode change (0) > 0924095426|sip |2|177|SipOnEvCallNewState 10edbff0,10b42844 4,Connected > 0924095426|so |2|177|soStreamNetConn attempt to re-connect RTP stream to > network > 0924095426|so |2|177|soStreamNetConn attempt to re-open RTCP port > 0924095426|so |2|177|soStreamLclTermConn: send-and-receive (10B359C0) > 0924095426|so |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0] > d[2] p[120] pn[6] lp[2232] rip[192.168.1.1] rp[18536] dp[101] > 0924095426|so |2|177|[SoMediaSessC]: Ignoring Media Info - No Critical > Change Detected > 0924095426|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844) > Net(0x10edbff0) St(5) > 0924095426|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State > (SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetConnInd) > 0924095426|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State: > SoMediaSessStateConnected (Real) > 0924095426|so |2|177|soCoreAudioTermChg: oldTerm handset, newTerm handset, > this 0x10b42844 > 0924095426|so |2|177|[SoNcasC]: Icon Set, 7:13 > 0924095459|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State > (SoMediaSessStateConnected) - Event (SoMediaSessEvLclAppDialCmnd) > 0924095459|so |2|177|soToneStop: Stopping host tone 0x10b8e7e0 (). [0x0] > 0924095459|so |2|177|soTonePlay: Playing dsp se 0x10b8e7e0 () to 1 dest. > [0x0] > 0924095500|so |2|177|soToneStop: Stopping host tone 0x10b8e7e0 (). [0x0] > 0924095500|so |2|177|soToneStop: Stopping host tone 0x10b8e7e0 (). [0x0] > 0924095500|so |2|177|[SoMediaSessC]::fsmRestartTone: Call (0x10b42844) - > Tone (0x0) - Saved (0x0) > 0924095548|sys |*|177|0x10f64448 (tNetTask): arptnew failed on cfa6c07f > 0924095717|so |2|177|[SoMediaSessC]: Call (0x10b42844) - State > (SoMediaSessStateConnected) - Event (SoMediaSessEvLclAppRelCmnd) > 0924095717|so |2|177|soStreamLclTermDisc: (10B359C0) > 0924095717|so |2|177|soStreamNetDisc: (10B359C0) > 0924095717|so |2|177|soStreamDealloc: <--> Rx RtpPkts=8946 Rx RtcpPkts=0 > Tx Pkts=8804 (10B359C0) > 0924095717|so |2|177|soCoreAudioTermChg: oldTerm handset, newTerm idle, > this 0x10b42844 > 0924095717|so |2|177|soToneStop: Stopping host tone 0x10b7b36c > (SoundPointIPWelcome.wav). [0x0] > 0924095717|so |2|177|soToneStop: Stopping host tone 0x10b8e7e0 (). [0x0] > 0924095717|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State: > SoMediaSessStateDisconnected (Real) > 0924095717|so |2|177|[SoMediaSessC]: 0x10b42844: State: > SoMediaSessStateDisconnected, Start Timer: 30000 msecs > 0924095717|so |2|177|[SoMediaSess]: Releasing Call 0x10b42844 To Net > 0x10edbff0 > 0924095717|so |2|177|soCoreAudioTermChg: oldTerm idle, newTerm idle, this > 0x10b42844 > 0924095717|so |2|177|soToneStop: Stopping host tone 0x10b7b36c > (SoundPointIPWelcome.wav). [0x0] > 0924095717|so |2|177|soToneStop: Stopping host tone 0x10b8e7e0 (). [0x0] > 0924095717|so |2|177|[SoMediaSessC]: Call (0x10b42844) - New State: > SoMediaSessStateFree (Real) > 0924095717|so |3|177|[SoMediaSessC]: fsmFree (0x10b42844) - In-use (1) - > Act (0) > 0924095717|so |2|177|[SoMediaSessC]:updateLineLed (0x10b42844) - line 0 > 0924095717|so |2|177|[SoNcasC]: Icon Set, 7:2 > 0924095717|sip |2|177|SipCallDrop 10edbff0,10b42844 > 0924095717|sip |2|177|SipOnEvCallNewState 10edbff0,10b42844 10,Idle > 0924095717|so |3|177|[SoMediaSessC]: Not active 0x10b42844 (Net) !! > 0924095717|so |3|177|[SoMediaSessC]: Not active 0x10b42844 (App) !! > 0924095717|so |2|177|[SoNcasC]: Receiving MsgType 0x83b > 0924095717|so |2|177|[SoNcasC]: Unchanged Active Transducer (0) > 0924095717|so |2|177|[SoNcasC]: Receiving MsgType 0x83b > 0924095717|so |2|177|[SoNcasC]: Unchanged Active Transducer (0) > 0924095717|sip |2|177|CStateByeClient::OnEvResponse 200 > 0924095717|so |2|177|[SoNcasC]: Receiving MsgType 0x848 > 0924095717|so |2|177|[SoNcasC]: Receiving MsgType 0x83b > 0924095717|so |2|177|[SoNcasC]: Unchanged Active Transducer (0) > 0924095717|so |2|177|[SoNcasC]: Receiving MsgType 0x83b > 0924095717|so |2|177|[SoNcasC]: Unchanged Active Transducer (0) > 0924095718|so |2|177|[SoNcasC]: Receiving MsgType 0x83b > 0924095718|so |2|177|[SoNcasC]: App Update Active Transducer (4) - was (0) > 0924095849|so |2|177|[SoNcasC]: Receiving MsgType 0x832 > 0924095849|so |2|177|[SoNcasC]: Receiving MsgType 0x83b > 0924095849|so |2|177|[SoNcasC]: App Update Active Transducer (2) - was (4) > 0924095849|so |2|177|[SoMediaSessC]: MsgAppCallCreateCmnd - Handle 0x0 > 0924095849|so |2|177|soCoreAudioTermChg: oldTerm idle, newTerm chassis, > this 0x10b41e70 > 0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - New State: > SoMediaSessStateDialtone (Real) > 0924095849|so |2|177|[SoMediaSessC]: 0x10b41e70: State: > SoMediaSessStateDialtone, Start Timer: 15000 msecs > 0924095849|so |2|177|soStreamAddrSet: local RTP port=2234 dest IP=0.0.0.0 > dest port=0 (10B3582C) > 0924095849|so |2|177|soStreamNetConn: <--> local RTP port=2234 dest > IP=0.0.0.0 dest port=0 (10B3582C) > 0924095849|so |2|177|soStreamNetConn: local RTCP port=2235 (10B3582C) > 0924095849|so |2|177|[SoNcasC]: Icon Set, 7:14 > 0924095849|so |2|177|soTonePlay: Playing dsp se 0x10b892a4 (dial) to 1 > dest. [0x0] > 0924095849|sip |2|177|SipCallNew 0 local port 2234 call appearance -1 > 0924095849|sip |2|177|CallNew 10b41e70 10edbbdc > 0924095849|sip |2|177|SipOnEvCallNewState 10edbbdc,10b41e70 0,Dialtone > 0924095849|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b41e70) > Net(0x10edbbdc) St(1) > 0924095849|so |2|177|[SoMediaSessC]: MsgPpsSetMediaSessHdlInd > Usr(0x10b41e70) Net(0x10edbbdc) > 0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State > (SoMediaSessStateDialtone) - Event (SoMediaSessEvLclAppDialCmnd) > 0924095849|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial). > [0x0] > 0924095849|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial). > [0x0] > 0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - New State: > SoMediaSessStateOverlap (Real) > 0924095849|so |2|177|[SoMediaSessC]: 0x10b41e70: State: > SoMediaSessStateOverlap, Start Timer: 30000 msecs > 0924095849|so |2|177|soToneStop: Stopping host tone 0x10b8f320 (). [0x0] > 0924095849|so |2|177|soTonePlay: Playing dsp se 0x10b8f320 () to 1 dest. > [0x0] > 0924095849|sip |2|177|SipCallMake 2522392015 > 0924095849|sip |2|177|doDnsNaptrLookup: '192.168.1.1' is an IP, bailing > 0924095849|sip |2|177|SipOnEvCallNewState 10edbbdc,10b41e70 2,Proceeding > 0924095849|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b41e70) > Net(0x10edbbdc) St(3) > 0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State > (SoMediaSessStateOverlap) - Event (SoMediaSessEvLclNetProceeding) > 0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - New State: > SoMediaSessStateProceeding (Real) > 0924095849|so |2|177|[SoMediaSessC]: 0x10b41e70: State: > SoMediaSessStateProceeding, Start Timer: 60000 msecs > 0924095849|so |2|177|soToneStop: Stopping host tone 0x10b8f320 (). [0x0] > 0924095849|so |2|177|soToneStop: Stopping host tone 0x10b8f320 (). [0x0] > 0924095849|so |2|177|[SoMediaSessC]::fsmRestartTone: Call (0x10b41e70) - > Tone (0x10b892a4) - Saved (0x0) > 0924095849|sip |3|177|407 challenge received > 0924095849|sip |2|177|doDnsNaptrLookup: '192.168.1.1' is an IP, bailing > 0924095849|sip |2|177|SipOnEvCallNewState 10edbbdc,10b41e70 2,Proceeding > 0924095849|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b41e70) > Net(0x10edbbdc) St(3) > 0924095849|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State > (SoMediaSessStateProceeding) - Event (SoMediaSessEvLclNetProceeding) > 0924095850|sip |2|177|SipOnEvCallNewState 10edbbdc,10b41e70 3,<NULL> > 0924095850|so |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b41e70) > Net(0x10edbbdc) St(4) > 0924095850|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State > (SoMediaSessStateProceeding) - Event (SoMediaSessEvLclNetRingback) > 0924095850|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial). > [0x0] > 0924095850|so |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial). > [0x0] > 0924095850|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - New State: > SoMediaSessStateRingBack (Real) > 0924095850|so |2|177|[SoMediaSessC]: 0x10b41e70: State: > SoMediaSessStateRingBack, Start Timer: 60000 msecs > 0924095850|sip |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 22614,2234 > ptime=0,dir 2 index 0 > 0924095850|so |2|177|[SoMediaSessC]: [0x10b41e70] pps[0x10edbbdc] i[0x0] > d[2] p[0] pn[0] lp[2234] rip[192.168.1.1] rp[22614] dp[30333] > 0924095850|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State > (SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd) > 0924095850|sip |2|177|SipOnEvNewCodec 101a8c0,101 telephone-event/8000 > 22614,2234 ptime=0,dir 2 index 0 > 0924095850|so |2|177|soStreamAddrSet DestIP: local RTP port=2234 dest > IP=192.168.1.1 dest port=22614 (10B3582C) > 0924095850|so |2|177|soStreamNetConn attempt to re-connect RTP stream to > network > 0924095850|so |2|177|soStreamNetConn attempt to re-open RTCP port > 0924095850|so |2|177|soStreamLclTermConn: receive-only (10B3582C) > 0924095850|so |2|177|[SoStreamC]: 1st rtp pkt rx now. > 0924095850|so |2|177|soStreamNetConn attempt to re-connect RTP stream to > network > 0924095850|so |2|177|soStreamNetConn attempt to re-open RTCP port > 0924095850|so |2|177|soStreamLclTermConn: send-and-receive (10B3582C) > 0924095850|so |2|177|[SoMediaSessC]: [0x10b41e70] pps[0x10edbbdc] i[0x0] > d[2] p[120] pn[6] lp[2234] rip[192.168.1.1] rp[22614] dp[101] > 0924095850|so |2|177|[SoMediaSessC]: Call (0x10b41e70) - State > (SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd) > 0924095850|so |2|177|soStreamNetConn attempt to re-connect RTP stream to > network > 0924095850|so |2|177|soStreamNetConn attempt to re-open RTCP port > 0924095850|so |2|177|soStreamLclTermConn: receive-only (10B3582C) > 0924095850|so |2|177|soStreamNetConn attempt to re-connect RTP stream to > network > 0924095850|so |2|177|soStreamNetConn attempt to re-open RTCP port > 0924095850|so |2|177|soStreamLclTermConn: send-and-receive (10B3582C) > 0924095850|so |2|177|[SoNcasC]: Receiving MsgType 0x848 > 0924095850|so |2|177|[SoStreamC]: 1st rtp pkt tx now. > > > _______________________________________________ Sign up now for AstriCon 2007! 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