----- Original Message ----- From: "Baji Panchumarti" <[EMAIL PROTECTED]> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <[email protected]> Sent: Sunday, November 11, 2007 12:43 PM Subject: Re: [asterisk-users] sangoma zaptel patches
> (clarification) > > On Nov 11, 2007 1:07 PM, Steve Totaro wrote: > >> [...] >> >> Your company (Xorcom) is a direct competitor of Sangoma, >> is that correct? I rarely answer questions or give competitors >> ideas that may come back and hurt my business. > > with all due respect, you are being presumptive projecting > your philisophy on to others and expecting that they would > act the same way, & for the same reasons, as you would. > > I am not saying there is anyting wrong with your philisophy, > just that everyone can have their own motives & objectives. > > -baji. > First of all, Baji, you don't know me or my history with Tzafrir Cohen so don't play Dr. Phil. Well for further clarification, I have not seen a single posts or problem along these lines to the lists and experienced none myself. I dare you to show me one reproducable issue with the way things are currently being done? (Maybe your hardware does not play well with Sangoma's? Is that what is driving the root of your crusade?) If not, then what is? Where can you show me one reproducable issue in the wild (not in your lab)? I did Tzafrir a favor and got him in in with the senior people at Sangoma (yes, I am on first name basis with people at Sangoma). I personally took Tzafrir Cohen by the hand and introduced him to the top people at Sangoma after hearing this pet peeve for weeks or was it months? (Sangoma have been extremely helpful to me on more occassisons that I can count, and with quick reply times. Sangoma has gone so far as to give me a rather large credit line without signing a single paper or checking my credit simply based on my standing with them and the community. I think if you are not receiving responses, it is a sign that they do not care to work with you for whatever reason. Draw your own conclusions. Maybe they do not find it worth their time, maybe they do not see it as this HUGE issue you do, maybe they don't care to work with competitors. Maybe they just don't like your general attutide and lack of asking for something with words such as "please" and being nice, and then giving thanks when you get it. Instead of making demands and telling them that they are doing it wrong. Maybe none of the above are true but I can tell you this, every single email I have sent to Sangoma for sales and support have been replied to in a timely manner. Actually, this may be helpful. The first email Tzafrir sent directly to me was caught by my spam filter. Maybe they are not even getting your emails? I am not sure that the users list is the most appropriate place for this post, please take it to dev or dev/null. Thanks, Steve Totaro _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
