Hi, I have a question about the definition of agents.
The agents.conf file looks like this: [general] persistentagents=yes [agents] maxlogintries=5 ackcall=no wrapuptime=500 musiconhold => default group = 1 agent => 1311,1311,Tom agent => 1531,1531,Tim and here is the queues.conf: [general] persistentmembers = yes [queue1] musiconhold = default strategy = rrmemory servicelevel = 60 timeout = 15 retry = 5 wrapuptime=15 maxlen = 0 announce-frequency = 90 periodic-announce-frequency=60 announce-holdtime = yes announce-round-seconds = 10 queue-youarenext = queue-youarenext queue-thereare = queue-thereare queue-callswaiting = queue-callswaiting queue-holdtime = queue-holdtime queue-minutes = queue-minutes queue-seconds = queue-seconds queue-thankyou = queue-thankyou queue-lessthan = queue-less-than queue-reporthold = queue-reporthold periodic-announce = queue-periodic-announce member => SIP/Tom ;member => Agent/1311 member => SIP/Tim ;member => Agent/1531 When I set "member => Agent/xxxx" only the phone of a logged in agent rings. When I set "member => SIP/XXX" the phones of all members ring, whether the agent is logged in or not - is that correct? For some reason I would prefer to use "SIP/XXX", but that's impossible if all phones would ring. Are there any mistakes in my configuration or did I misunderstand the wiki? Asterisk-Version 1.4.13 Thanks for your help, Stefan -- ******************************************** in-put GbR - Das Linux-Systemhaus Stefan-Michael Guenther Geschaeftsfuehrer Moltkestrasse 49 D-76133 Karlsruhe Tel./Fax : +49 (0)721 / 83044 - 98/93 http://www.in-put.de ******************************************** Schulungen Installationen Beratung Support Voice-over-IP-Loesungen ******************************************** _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
