Not familiar with the 430s.  Looks like they have 4 keys under the LCD
vs 3 for the 320s.

Let me give you another example.  I tried remapping the  right-most key
on a 320 to "DND".  This key is usually a "DIR" key, and in many
contexts it becomes a backspace key which is labeled "<<".  The
functionality changed, but the labels did not.  Even though it still
said "DIR" in the idle context, its function was "DND".  Worse, it got
labeled "<<" in keypad-entry contexts, but it /still/ functioned as a
"DND" key.  So you'd flail away at it, wondering why it wasn't
backspacing, and the whole time you were just toggling DND on and off.

I also tried remapping the other two, and had similar results.

If you find the 430s behave similarly, your best bet is to remap a key
with a "hard" label, i.e. one of the ones that is not under the LCD.

Saludos,
Jose.

Tim Nelson wrote:
> The phones in question are mainly going to be IP430's. I can see the problem 
> that would be presented regarding the key's use in different contexts. 
> However, when the phone sits idle, the up, down, left, and right navigation 
> keys can be used to access various menu items such as missed/placed/received 
> calls. I would think that simply remapping one of those keys should not pose 
> a problem.
> 
> Thank you for the Polycom admin guide reference. I'll continue my search 
> there.
> 
> Tim Nelson
> Systems/Network Support
> Rockbochs Inc.
> 
> ----- Original Message -----
> From: "Jose Quinteiro" <[EMAIL PROTECTED]>
> To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
> <[email protected]>
> Sent: Wednesday, February 20, 2008 3:30:01 PM (GMT-0600) America/Chicago
> Subject: Re: [asterisk-users] Polycom Key Assignment
> 
> I'm assuming you're talking about the 320/330s, 'cause the bigger phones
> all have a DND key.
> 
> Yes, it's possible but don't do it.  Those functions of those soft keys
> are context-specific and they are used as navigation keys in some
> contexts.  I did exactly what you propose, and found that I couldn't
> backspace to correct keypad errors, for example.
> 
> Basically the only key available for remapping is the "dial" key.  You
> can find instructions on how to do it starting at page 4-22 (PDF page
> 70) of the Administrator's Guide (page numbers are from version 2.2.0.)
> 
> HTH,
> Jose.
> 
> Tim Nelson wrote:
>> Hello! Is it possible to assign any of the soft keys on the Polycom IP 
>> series handsets to a specific function in the feature menu? I'd like to 
>> assign one of the keys below the LCD to function as a Do Not Disturb button 
>> but I have not been able to find a helpful guide or proper documentation 
>> that is understandable for the task. Any help is greatly appreciated. Thank 
>> you!
>>
>> Tim Nelson
>> Systems/Network Support
>> Rockbochs Inc.
>>
>>
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