Hi,
Mojo with Horan & Company, LLC said the following on 20-Feb-08 09:31 PM:
Is it AFTER you have parked a call? Meaning, for example, you transfer
an incoming call to 700. No problem. Later, when it's picked up from
701, can it NOT be transferred again?
Moj
No I don't park the call.
The call comes in, and gets redirected to our receptionists phone, from
there it gets transferred to another extension (the bosses secratary)
and then gets transferred (to the boss). now the problem, sometimes that
transfer fails, other times the call dont even want to leave the
receptionists phone.
The big thing about this problem is that it comes and goes, like
yesterday we didn't have a problem, and I did not change a thing.
Ian
Ian wrote:
Hi All
Sorry to be a bother again but seems like I just cant get away from
the problems.
This time my problem is that *sometimes* a user cant transfer a call
from one extension to another, I have narrowed down the problem to it
only happening to calls from outside the internal system.
The wierd thing about the problem is that it comes and goes one moment
the user can transfer, and the next call he can't.
I am running:
* Asterisk 1.4.17
* Zaptel 1.4.7.1
* Libpri 1.4.3
Using the following phones and firmware
* Grandstream GXP2000 (with ext pad) : 1.1.4.14
* Grandstream BT200 : 1.1.4.18
I have set up the phones to log debug logs to a syslog server, I am
still trying to figure out what exactly the log says.
Is it an * problem, or Grandstream problem
Does anyone know if I am able to see the keysequence the user types
into the phone (just in case it might even be a user made problem), I
have tried scanning though the logs of a failed call, but could not
see any lines that can be a keypress, or maybe I am looking in the
incorrect spot?
Your help will be greatly appreciated.
Let me know if, in any way, I can shed some more light on the subject.
Thanks in advance
Ian
--
www.vddi.co.za <http://www.vddi.co.za/>
I Coetzee
IT Tegnikus
Telefoon : 012 664 2300
Selfoon : 079 522 6519
Faks : 012 644 2902
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