On the subject of hold music, I've been using stuff from stock20.com. They've got a good selection and they only charge $7 per song, and you can do anything you like with it. I did my own voiceovers (I built a very bad "isolation booth" in my basement using blankets and wood clamps. I wish I was making that up) and saved a bunch of money over what some companies charge for that sort of thing.
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