I am trying to build a simple queue for the receptionist phone. In other words, there is only 1 agent and that is the receptionist phone.
I just defined a few lines in queues.conf [console] strategy = ringall member => SIP/4000 ;4000 is the console extension In extensions.conf, it is: exten => 4000,1,Answer() exten => 4000,n,Queue(console) exten => 4000,n,HangUp() I pressed DND on 4000 and then call from another SIP phone (say 4001). As expected, I saw 1 caller in the queue by "queue show" and that is great. exten => 4001,1,SetMusicOnHold() exten => 4001,n,Dial(SIP/4001,20) exten => 4001,n,VoiceMail,4001 exten => 4001,n,Playback(vm-goodbye) exten => 4001,n,Wait(2) exten => 4001,n,HangUp() However, when I call from an outside line to another extension which I then forward to 4000, I cannot get into the queue. exten => 98786983,1,Answer() exten => 98786983,n,Dial(SIP/4000,20) exten => 98786983,n,HangUp() Any thoughts? _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users