On Tue, 2008-03-18 at 18:20 +1100, Lee, John (Sydney) wrote: > I am trying to build a simple queue for the receptionist phone. > In other words, there is only 1 agent and that is the receptionist > phone. > > I just defined a few lines in queues.conf > [console] > strategy = ringall > member => SIP/4000 ;4000 is the console extension > > In extensions.conf, it is: > exten => 4000,1,Answer() > exten => 4000,n,Queue(console) > exten => 4000,n,HangUp() > > I pressed DND on 4000 and then call from another SIP phone (say 4001). > As expected, I saw 1 caller in the queue by "queue show" and that is > great. > exten => 4001,1,SetMusicOnHold() > exten => 4001,n,Dial(SIP/4001,20) > exten => 4001,n,VoiceMail,4001 > exten => 4001,n,Playback(vm-goodbye) > exten => 4001,n,Wait(2) > exten => 4001,n,HangUp() > > However, when I call from an outside line to another extension which I > then forward to 4000, I cannot get into the queue. > exten => 98786983,1,Answer() > exten => 98786983,n,Dial(SIP/4000,20) > exten => 98786983,n,HangUp() > > Any thoughts?
The outside line coding should be exten => 98786983,1,Answer() exten => 98786983,n,Queue(console) exten => 98786983,n,HangUp() later, PaulH _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users