Our office PABX is a via low heat pc, with an ISDN10 and 15 IP handsets. It gets regularly used and abused by us linux idiots in the office, and runs like a charm. We test software on it, write silly dialplans and generally treat it badly.
It could not be described as 'server grade' by any reasonable person. PaulH On Wed, 2008-03-19 at 11:43 -0500, Bill Andersen wrote: > This is not a troll. I've used my real email because I want this > taken seriously. I'm not trying to make anyone mad, I just want > some real discussion on this issue. Please bare with me... > > I'm a USER of Asterisk. We purchased 3 commercially available > "Asterisk Based" PBXs a little over a year ago. (I won't mention > which one at this point - I don't want to bad mouth them - yet!) > Two of the systems are very small (5 SIP lines/6 Polycom phones). > The third is on a PRI with 30 Polycom phones. > > My smaller sites work pretty good. I've only had to restart > Asterisk every month or so. However, my 30 station system > is a continuous headache. I average a restart at least once a > week. Sometimes a couple of times in the week. I'm always being > called to "fix" something that just stopped working. > > I DON'T WANT TO GET INTO A "Well, don't just complain, tell us > your setup and we can help you get it working". This list HAS > helped me figure out some of the issues. THANK YOU! But the > purpose of this post is more of a fact finding mission. > > 1) Was choosing Asterisk for our company the wrong decision... > > a) IF... I expect a phone system to just work. Once it is > configured, a phone system should just work with > very little attention. My previous system was a > Comdial with external voice mail on a DOS based PC. > I LITERALLY WENT OVER 4 YEARS WITHOUT HAVING TO REMOVE > POWER TO THE COMDIAL CONTROL OR RE-BOOT THE VOICE MAIL PC. > > b) IF... I really only need a phone system that allows an operator > to answer each call and transfer them to the appropriate > person. I need voice mail, but very little auto attendant > features (mostly after hours). All the bells and whistles > that Asterisk offers are cool, but don't bring that much to > the table for our purpose. > > c) IF... Stability is more of an issue than high end features? > > 2) Are there any users out there that really DO have an Asterisk > system that just works like clockwork? I'm saying, once setup, > run for a year (or more) without any issues? > > 3) If SO, Should I simply consider a different vendor? > > 4) If NOT, and if my expectations are that a system SHOULD just > run and run without any problems. Is Asterisk simply not my > solution. Is Asterisk not REALLY ready for production. Because > in my mind (as a user of phone services), "dealing" with the > phone system, even on a MONTHLY basis, means that the system > is NOT really production ready... Before we installed an > Asterisk based PBX, I spent maybe 4 hours per YEAR with phone > issues (setting up a new station?). Since we moved to an > Asterisk based PBX, I spend 4 hours (or more) every WEEK! > > Am I expecting too much? > > Bill > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
