On Thu, May 15, 2008 at 12:59 PM, Don Pobanz <[EMAIL PROTECTED]> wrote: > On Thursday, May 15, 2008 11:11 AM - Sherwood McGowan said > > ... >> we've been temporarily stuck with a pair of EM Wink T's. Ever since >> then, we've been dropping 1-2% of all calls (in or out) and even more >> strange, when a call gets dropped, a phantom call was being >> generated on >> the incoming side, but only by Asterisk, the T providers (Qwest) say >> they have no records of those calls. > ... > > I don't know whether this could be related or not but are you set to > loop timing on your incoming phone company T1 port? I have seen timing > issues create some strange issues. > > By the way, we are using incoming EM wink trunks delivered over a T1 and > are not having any issues. We are using Asterisk 1.4.18 with Zaptel > 1.4.10. > > Don Pobanz > > -- > MailDefender Message Security: Click below to verify authenticity > http://www.exchangedefender.com/verify.asp?id=m4FH3AwE015747&[EMAIL PROTECTED] > >
How did your dialplan change. When do the hangups occur? Is there a pattern? I have done a few E&M wink setups with no issues other than getting the configs and dialplan right. Personally, I would ream your provider rep and demand that your situation be escalated to the top. If they don't agree, go over their head, I always get an escalation form with contacts for each escalation level. Obviously, when thing are straightened out, make it a point be very thankful to everyone and CC them with what a great job they did. Thanks, Steve Totaro _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
