Hi List I have build an IVR on Asterisk from 1.2 to now 1.4.18 and has already processed more than 10million calls!
I have one big challenge which is reporting... it is the requirement to have a web reporting module which should the following info based on selected time frame - Number of calls on specific branch- Done - Number of calls to branch 1 that came from branch 2 (this should be flexible) - talktime on specified branch (say how long caller listened to option 1 before choosing option 2 or hangup) On IVR, it is so important to understand how many callers select a specific branch and how long they spent on that branch. CDR stats can not provide these type of information and on trying freepbx, still can not go so detailed Is there anyone with similar project that is willing to share some information Regards Kili _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
