Syed Nasruddin wrote: >> Actully the way I want the penalties functionality to behave it is not >> doing it accordingly. I am right now using ringall. Set penalty 1 for >> one agent and 2 for secnd agent. All the calls come in and go to first >> agent#1 having penalty one. But the second call also go to agent#1 and >> start waiting for it to be free rather it should have gone to penalty >> two agent#2 >> >> I have added call-limit=1 for bot sip accounts. And started the >> services. Still find the status wrong. >> >> nasr >>
To do this the sip device must return a sip busy message from the device already on a call from the queue. Make sure that you disable call waiting on this line appearance. Anthony _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
