Thanks everyone for the input. > A CSR is nothing more than a listing of the numbers by your current > provider on some sort of letterhead to indicate you actually are the > subscriber who these numbers belong to (ie, you pay the bill for > them). > > Is it necessary for the actual LNP process - no, not technically but > companies require it to make sure they are not porting some else's > numbers. Most CLEC's will just use a copy of your bill as the CSR. > RBOC's have a more formal record which lists USOCs and other data that > is completely unnecessary. The company doing the LNP will also need > an LOA from you to request the CSR from the current provider. > > Time Warner most likely does have to give you one if they operate as a > CLEC in your state or residence but it wont be you they give it to. > You should provide TWTelecom with an LOA and then they can request the > CSR from Time Warner. If the numbers in question are not numbers > native to Time Warner - ie, Time Warner ported them from Bell or your > regional LEC, then TWTelecom can force the issue and just port them by > updating the LNP database with their service provider id and other > appropriate information. Time Warner does not have to release the > number to them for this. > > Regardless, its useless for you to bother calling Time Warner and ask > for a CSR because the only people who would know what you are talking > about are in the LNP/Carrier division and unless you work for another > carrier, you wont get to them. Your new Telco will have to do this. > If they cant accomodate this, I would find another provider. > > On Tue, Aug 12, 2008 at 3:42 PM, Adam Moffett <[EMAIL PROTECTED]> wrote: > >> What is the deal with "CSR's"? >> >> TWTelecom is telling me that I can't port a number to their service >> without a Customer Service Record. Apparently this is easy with >> Verizon, and not so easy with some other companies. >> >> Basically I'm at a brick wall with a couple of ports because TWTelecom >> is telling me I HAVE to get a CSR and certain other providers (Time >> Warner Cable for one) are telling me that's wrong, that I don't need one >> and they don't have one to give me. >> >> Does anybody know what to do at this point? >> >> >> >> _______________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> >> AstriCon 2008 - September 22 - 25 Phoenix, Arizona >> Register Now: http://www.astricon.net >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> >> > > > >
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