Hi, take a look at the "rininuse" setting - if set to yes than you have the behaviour you described. If set to no - then you will get nearly the behaviour you want.
Try upgrading to 1.4.22 if using queues - some concerns regarding the member status have been fixed there. regards, Wolfgang Scott Gifford schrieb: > Hello, > > We're using Asterisk to manage call queues. Queue members are > connected via IAX2 using the Zoiper softphone, and Zoiper is > configured with 2 lines. > > We're finding that calls are routed to queue members even when they > are on the phone, on their softphone's other line. For example, if a > queue member makes an outgoing call on line 1 or is handling a queue > call on line 1, the queue will often route calls to them on line 2. > > When this happens, "queue show" shows the member's status in the queue > as "In use", so Asterisk seems to know that this member is busy. > > We are using Asterisk 1.4.18, configuring our IAX users and queues > with the realtime extension. > > Is this expected behavior, and if so is there any way to turn it off? > Or is this unusual behavior, and if so any tips on troubleshooting it? > > Does anybody happen to know how Asterisk determines whether a queue > member is available to have a call routed their way? > > Thanks! > > ----Scott. > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
