Howdy, Working on some niche requests from one of my hotel clients. asterisk 1.4.20-1 on CentOS, Polycom 501s.
The first request is for the Polycom's screen to show the CID of the inbound caller when a call pick is executed, so the picker knows if the call is internal or external. I have already "worked around" this issue by using ALERT info to give seperate ring tones for outside and inside, but they are used to their old Nortel switch which apparently showed the CID immediately after the pick, and they then knew how to answer the phone. The second is to show CID information on the screen when a call has been answered by the front desk, then a blind transfer sent to an internal phone. Today they simply see "Front Desk" and there is no indication of who the actual caller is to distinguish internal staff, internal guest room, or outside caller. Has anyone attacked these things with Polycom that might share their approach? Thanks! j _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
