On Wed, 11 Feb 2009, Philipp Kempgen wrote:
> Jeff LaCoursiere schrieb: >> Working on some niche requests from one of my hotel clients. asterisk >> 1.4.20-1 on CentOS, Polycom 501s. >> >> The first request is for the Polycom's screen to show the CID of the >> inbound caller when a call pick is executed, so the picker knows if the >> call is internal or external. I have already "worked around" this issue >> by using ALERT info to give seperate ring tones for outside and inside, >> but they are used to their old Nortel switch which apparently showed the >> CID immediately after the pick, and they then knew how to answer the >> phone. >> >> The second is to show CID information on the screen when a call has been >> answered by the front desk, then a blind transfer sent to an internal >> phone. Today they simply see "Front Desk" and there is no indication of >> who the actual caller is to distinguish internal staff, internal guest >> room, or outside caller. >> >> Has anyone attacked these things with Polycom that might share their >> approach? > > These bugs cover the functionality you need I guess: > > http://bugs.digium.com/view.php?id=5014 > http://bugs.digium.com/view.php?id=13827 > http://bugs.digium.com/view.php?id=8824 > > However none of the patches are likely to be merged into 1.4. > Hi, I am very happy to announce that two patches: http://bugs.digium.com/view.php?id=8824 http://bugs.digium.com/view.php?id=14206 applied to 1.4.23.1 work perfectly on Polycom, Cisco, and Linksys phones to supply: * CALLED party information showing in display as remote phone is ringing * blind and attended transfers show the original callers ID info to the receiving extension's display * call picks using **ext or *8 show the picked caller's ID info in the display when it is completed. These features are found in PBX equipment going back at least a decade, so I am very happy to see them finally in asterisk. It does seem that these patches will become part of the 1.6 release soon if not already. Cheers, j _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
