Thanks, this is interesting. I'm still looking with a customer on a possible implementation of sbr, this is my proposal:
Example of skill.conf [default] ; ; STATIC OR DYNAMIC DEFINITION ; ;skillpath=/etc/asterisk/skills.xml skillpath=http://x.x.x.x/skillgenerator.php ; STATIC DEFINITION [SIP/200] sbr_theme=zzzz,1 sbr_theme=xxxx,1 [SIP/201] sbr_theme=yyyy,1 sbr_theme=xxxx,1 ***************** Example of XML file located in /etc/asterisk/skills.xml / or generated by http://x.x.x.x/skillgenerator.php <skills> <member interface="default"> <skill theme="zzzzz">1</skill> <skill theme="yyyyy">2</skill> </member> <member interface="SIP/200"> <skill theme="zzzzz">2</skill> <skill theme="yyyyy">1</skill> </member> <member interface="SIP/300"> <skill theme="yyyyy">1</skill> <skill theme="xxxxx">2</skill> </member> </skills> ************* you can set some variables in the channel before to queue it: QUEUE_SBR_THEME_zzzzz QUEUE_SBR_THEME_yyyyy QUEUE_SBR_THEME_xxxxx you can also set in queues.conf the theme for each queue [queueA] sbr_theme=zzzzz sbr_theme=yyyyy sbr_theme=xxxxx On Sun, Apr 5, 2009 at 3:57 PM, Florian Hackenberger <[email protected]> wrote: > On Sunday 08 March 2009 17:11:33 nik600 wrote: >> Hi to all isn't there any plan to add the Skills Based Routing >> strategy in queues.conf? >> >> I think that it will be enough to add an int skill to the struct >> member and then order the member by skill desc. >> >> Is it enough to add this type of strategy in calc_metric in app_queue.c ? > > Hi! > > I have written a patch implementing skill based routing for asterisk 1.4.17 > (can be ported to later versions quite easily). It works like this: > > You define a database table which stores the skills: > columns: membername, skillname, skill_level > > You set the strategy to skill based and set a variable for each incoming call > which specifies which skills to take into account, the weight of the skill > and the minimum level (optional). > > When selecting agents to ring, asterisk picks the agents according to > the highest value of weighted skills (skill level multiplied by skill weight > for all skills taken into account for that particular call). If an agent does > not satisfy the minimum, this agent does not ring at all. You can for example > use the minimum to make sure only agents speaking a particular language get a > call which requires that language. > > The implementation is finished and we are currently testing it. Unfortunately > I'm quite busy at the moment and it may take about 2 months before I can take > the time to release the code. Unless someone hires me as a consultant to work > on it. > > Cheers, > Florian > > -- > DI Florian Hackenberger > [email protected] > www.hackenberger.at > -- /*************/ nik600 http://www.kumbe.it _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
