On Wed, 20 May 2009, jonas kellens wrote: > Hey there list ! > > I'm receiving negative feedback when people try to pickup another > ringing phone by pressing *8 on there own Grandstream device. > > These are my setting that should make pickup possible : > > all my sip-clients (Grandstream) have this in their config (sip.conf) : > > callgroup=1 > pickupgroup=1 > canreinvite=no > qualify=yes > > So they are all in the same pickupgroup... > > This the configuration for pickup-exten (features.conf) : > > pickupexten = *8 ; Configure the pickup extension. > (default is *8) > > So why does phone pickup fails ?? > > This happens when a call from the PSTN is directed through an IVR-system > to a specific department, like sales. There, the 3 sales-phones ring... > When one of the accounting-people hears this, they want to pickup the > phone by dialing *8. > But this does not work. Remember that all the Grandstream-telephones are > in the same pickup group (1). > Everyone should be able to pickup any ringing telephone...
Did you add in my dialplan bit about exten => _*8.,1,Pickup ... because that might be confusing things. I changed pickup to ** in features.conf to get round this. Gordon _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
