D you are a genius! Thank you very much, this does exactly what I want. Worked like a charm. Just a little extra information for the archive. I changed my PhoneMacAddress.cnf file xxxxxxxxxxxx.cnf to have the phone configuration lines listed in D's post. I also changed my extensions.conf file as he suggested. I changed my sip.conf file to have a single section for all of the extensions:
[incoming]
type=friend
context=internal
host=dynamic
dtmfmode=rfc2833
disallow=all
allow=ulaw
mailbox=100
Thanks again,
Jimmy
________________________________
From: [email protected]
[mailto:[email protected]] On Behalf Of D Tucny
Sent: Tuesday, August 11, 2009 6:16 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Cisco 7960 Multiline phone
With that phone what you really probably want to do is just
configure them all with the same details...
i.e.
# Line 1 appearance
line1_name: "incoming"
line1_shortname: "Incoming (Line1)"
line1_authname: "incoming"
line1_password: "password"
# Line 2 appearance
line2_name: "incoming"
line2_shortname: "Incoming (Line2)"
line2_authname: "incoming"
line2_password: "password"
# Line 3 appearance
line3_name: "incoming"
line3_shortname: "incoming (Line3)"
line3_authname: "incoming"
line3_password: "password"
# Line 4 appearance
line4_name: "incoming"
line4_shortname: "Incoming (Line4)"
line4_authname: "incoming"
line4_password: "password"
# Line 5 appearance
line5_name: "incoming"
line5_shortname: "incoming (Line5)"
line5_authname: "incoming"
line5_password: "password"
# Line 6 appearance
line5_name: "102"
line5_shortname: "Ext. 102 (Line1)"
line5_authname: "102"
line5_password: "password"
in the phone config file...
Then, in extensions.conf
exten => workhours,1,Dial(SIP/incoming)
exten => workhours,n,Voicemail(100,u)
...
The phone will only actually register multiple times for
'incoming' though asterisk just handles that and calls to 'incoming'
will come through on the lowest available line and show as call waiting
with an 'Answer' soft key allowing the next call to be answered placing
the current call on hold...
Seems to be exactly what you want...
d
2009/8/12 Jimmy Ezell <[email protected]>
Sorry for not being real clear.
What I have is 1 front desk phone only with 6 lines
Front Desk Phone line 1 - incoming extension 1
Front Desk Phone line 2 - incoming extension 2
Front Desk Phone line 3 - incoming extension 3
Front Desk Phone line 4 - incoming extension 4
Front Desk Phone line 5 - incoming extension 5
Front Desk Phone line 6 - inside office extension
If incoming line 1 is busy I want the next incoming call
to come in on line 2.
If incoming line 2 and 3 are busy but 1 is free the next
call should got to line 1.
So lines 1 and 2 might get a lot of calls but only on
really busy days will calls make it up to lines 4 and 5.
Does that make sense? Anyone have the solution?
Jimmy Ezell
________________________________
From: [email protected]
[mailto:[email protected]] On Behalf Of David
Gibbons
Sent: Tuesday, August 11, 2009 12:39 PM
To: 'Asterisk Users Mailing List -
Non-Commercial Discussion'
Subject: Re: [asterisk-users] Cisco 7960
Multiline phone
Jimmy,
To clarify, you want to configure the phones
like this where p means phone and l means logical line:
Phone 1:
P1l1
P1l2
P1l3
Phone 2:
P2l1
P2l2
P2l3
Phone 3:
P3l1
P3l2
P3l3
It sounds like (and looks like) you're dialing
all of the extensions on one phone at the same time, which is why
they're ringing and ringing. What you want to do is place the extensions
for line 1 of each phone (p1l1,p2l1,p3l1) in the dial command to ring
them simultaneously. asterisk will then fail through if none of the
phones answer in time.
-Dave
From: [email protected]
[mailto:[email protected]] On Behalf Of Jimmy
Ezell
Sent: Tuesday, August 11, 2009 3:05 PM
To: Asterisk Users Mailing List - Non-Commercial
Discussion
Subject: Re: [asterisk-users] Cisco 7960
Multiline phone
Thanks for the help, I really appreciate the
feedback.
I tried ringing them all at the same time as you
suggested:
exten =>
workhours,1,Dial(SIP/incomming1&SIP/incomming2&SIP/incomming3&SIP/incomm
ing4&SIP/incomming5)
but it does very strange stuff:
- I have to push the extension button twice to
answer.
- More then one extension shows off hook at the
same time (Maybe 2 or 3 of the 5 will show off hook on the phone)
- When I hang up the phone starts to ring again
even though there is no caller
I tried ringing them in order:
exten => workhours,1,Dial(SIP/incomming1,5,r)
exten => workhours,n,Dial(SIP/incomming2,5,r)
exten => workhours,n,Dial(SIP/incomming3,5,r)
exten => workhours,n,Dial(SIP/incomming4,5,r)
exten => workhours,n,Dial(SIP/incomming5,5,r)
exten => workhours,n,Macro(voicemail,100)
Now I see the call march along each of the
extensions until it gets to the end goes to voice mail.
What I really want is for the call to go to only
one of the unused lines and then fall straight through to voicemail
after the timeout.
Anyone have some thoughts on getting it to work
that way?
________________________________
From:
[email protected] [mailto:
[email protected]] On Behalf Of David Gibbons
Sent: Tuesday, August 11, 2009 10:05 AM
To: 'Asterisk Users Mailing List -
Non-Commercial Discussion'
Subject: Re: [asterisk-users] Cisco 1760
Multiline phone
Yes each extension needs to be
configured separately in the cisco CNF file.
I use a distinct extension on each phone
(2 phones can't register to one 'extension' afaik) and ring them in
order:
1,1,Dial(SIP/xx)
1,n,Dial(SIP/xx1)
1,n,Dial(SIP/xx2)
Or ring them at the same time:
1,1,Dial(SIP/xx&SIP/xx1&SIP/xx2)
Someone else may have better solution
though.
-Dave
From:
[email protected] [mailto:
[email protected]] On Behalf Of Jimmy Ezell
Sent: Tuesday, August 11, 2009 12:18 PM
To: [email protected]
Subject: Re: [asterisk-users] Cisco 1760
Multiline phone
Sorry I mean to say cisco 7960 phone.
________________________________
From: Jimmy Ezell
Sent: Tuesday, August 11, 2009 9:15 AM
To: '[email protected]'
Subject: Cisco 1760 Multiline phone
I have a cisco 1760 phone running sip
and I need to configure for our receptionist so that she can answer
calls on more then one extension.
What is the easiest way to configure
this so that incomming calls go to the next availble extension?
Does each extension on the phone need to
be set seperately in the sip.conf file (see below for my example)?
sip.conf file
=================
[incomming1]
type=friend
context=internal
host=dynamic
dtmfmode=rfc2833
disallow=all
allow=ulaw
mailbox=100
[incomming2]
type=friend
context=internal
host=dynamic
dtmfmode=rfc2833
disallow=all
allow=ulaw
mailbox=100
[incomming3]
type=friend
context=internal
host=dynamic
dtmfmode=rfc2833
disallow=all
allow=ulaw
mailbox=100
===================
Jimmy Ezell
Assistant IT Manager
(408) 487-2200
<http://www.hmhca.com/>
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