Hi friends,
Is there any way to prevent an Agent from logging in from a second extension if he is already logged on from an extension. Right now, the scenario is if he login from a second extension, asterisk will automatically log him off from first extension. What I need is that asterisk should tell him that he is already logged on from an extension and should prevent him from logging in again from another extn. The problem with existing scenario is that, I am not getting CDR record for the automatic log out event. I need this for evaluation purposes. I am using asterisk 1.2.30. I have 1.4 also but that also is having the same behavior. Thanks in advance for any help. Regards Shanavaz.
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