On Saturday 28 November 2009 06:54:16 am Kevin P. Fleming wrote: > Mike Diehl wrote: > > On Friday 27 November 2009 11:09:02 am Noah Miller wrote: > >> Hi Mike - > >> > >>> I've got a Polycom 501 that's been working with Asterisk for some time. > >>> However, I don't seem to be able to put a call on hold and get it back. > >>> It goes on hold just fine. But when I press the resume button, > >>> nothing happends. > >>> > >>> Anyone seen this befor? Any ideas on where to start to fix it? > >> > >> Nope, never seen that one, and I've worked with a LOT of Polycoms. > >> > >> Which SIP/bootrom versions? What asterisk version? > > > > I'm running sip 1.6.6.0036 and bootrom 3.1.2.0011 and Asterisk > > 1.4.0-beta2. > > You are running phone firmware that is many years old and a very old > version (not even an actual release) of Asterisk. While it shouldn't > stop working if it was working, moving to a more recent (and > supportable) version of the phone firmware and Asterisk would be wise.
The phone is a Polycom 501; it's been discontinued. I am working on a testing/migration plan to move to the latest Asterisk 1.6.x, but I'm hesitant to upgrade a system that doesn't currently work right. I've also gone back to a default features.conf file and restarted Asterisk. As another data point, I notice that the call status indicator next to the line button changes. During a call, I get the animated arrows. When I put a call on hold, I get the flashing phone with the handset upside down. When I try to retreive the call, I get the animated arrow for a second, then it goes back to the flashing phone. The Asterisk console (verbose 25) indicates that it starts and stops music on hold as appropriate. Does this help anyone? -- Take care and have fun, Mike Diehl. _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
