Here is a scenario... Sales guy is using follow-me.. received a call that should have been directed to support... would it be possible to transfer the call to the support number after the caller has explained that he doesn't really want to buy anything.. just talk to a support engineer...
________________________________________ From: [email protected] [mailto: [email protected]] On Behalf Of Danny Nicholas Sent: Thursday, January 14, 2010 9:27 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Followme Options You could patch app_followme.c to add a transfercall option; if the caller has to answer and transfer themselves, sort of defeats the need for the option (IMO)… ________________________________________ From: [email protected] [mailto: [email protected]] On Behalf Of Positively Optimistic Sent: Thursday, January 14, 2010 8:16 AM To: [email protected] Subject: [asterisk-users] Followme Options In followme , is it be possible to have a third option.... Whereas, takecall=>1 declinecall=>2 proposed option transfercall=>3 or, transferring the call directly from followme isn't really neccessary, if the callee could answer the call, and transfer it someplace, that would work as well....
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