I am looking to produce a switchboard interface - hopefully web based
I needs to:
Show the logged in user the CLI of the call they are currently dealing with
Show the number of calls in the queue
Give a number of options for working with the call
   transfer
   put on hold
   etc.
for transfer it must provide a list of users to transfer to.
Allow a call to be initiated

Can anyone give me ideas on how I might interact with * to get this informations and provide these services.

Thanks

Chris.

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