On Wed, May 19, 2010 at 07:46:26AM +0200, Olivier wrote: > 2010/5/18 Danny Nicholas <da...@debsinc.com> > > > Dumb question – wouldn’t it be easier to monitor a web interface than a > > phone with 100 lights? > > > Yes and no : operator already has a Flash Operator Panel on its screen. > Information displayed by FOP is richer (you can see who is talking to who) > but operator feels easier with dedicated buttons for both displaying > activity and issuing transfers. > > I think 100 is the upper limit for both kinds of tools where at a glance, > you can see all extensions : I think above a certain user count (120 ?), > operator would prefer to specifically query its console to get current > specific extensions phone activity.
Just a thought: I have on my desktop a hardware device with some 100 or more buttons. No leds in them, sadly[1]. Remapping their labels is normally done using specialized hardware (sticky labels and the sort). Naturally there's the alternative of a touch screen. [1] A quick search found products such as http://blog.logitech.com/2009/10/15/new-logitech-gaming-keyboard-g110/ -- Tzafrir Cohen icq#16849755 jabber:tzafrir.co...@xorcom.com +972-50-7952406 mailto:tzafrir.co...@xorcom.com http://www.xorcom.com iax:gu...@local.xorcom.com/tzafrir -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users