Your receptionist would wait until your back was turned? -----Original Message----- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of SIP Sent: Thursday, May 20, 2010 8:24 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] OT - Which SIP hardphone with 100 BLF ?
Tzafrir Cohen wrote: > On Wed, May 19, 2010 at 07:46:26AM +0200, Olivier wrote: > >> 2010/5/18 Danny Nicholas <da...@debsinc.com> >> >> >>> Dumb question - wouldn't it be easier to monitor a web interface than a >>> phone with 100 lights? >>> >>> >> Yes and no : operator already has a Flash Operator Panel on its screen. >> Information displayed by FOP is richer (you can see who is talking to who) >> but operator feels easier with dedicated buttons for both displaying >> activity and issuing transfers. >> >> I think 100 is the upper limit for both kinds of tools where at a glance, >> you can see all extensions : I think above a certain user count (120 ?), >> operator would prefer to specifically query its console to get current >> specific extensions phone activity. >> > > Just a thought: I have on my desktop a hardware device with some 100 or > more buttons. No leds in them, sadly[1]. Remapping their labels is normally > done using specialized hardware (sticky labels and the sort). > > Naturally there's the alternative of a touch screen. > > [1] A quick search found products such as > http://blog.logitech.com/2009/10/15/new-logitech-gaming-keyboard-g110/ > > Even IF you could get a keyboard with lights you could individually turn on and off (never seen one), good luck getting a receptionist to use it. I can picture it now... you hand your receptionist a lighted keyboard and say 'make do,' and your receptionist brains you with said keyboard when your back is next turned. There's a big difference between a workable situation and a complete and utter kludge. N. -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users