Roy <[EMAIL PROTECTED]> said: >I want to hear about problems with VOIP vendors. Sweeping them under the >rug isn't going to help. If its a valid problem please post it. > Yup. I understand everyone's reaction because, from what I've heard, Nufone seems to be very high-quality on the technical side of things, but you must remember that when Nufone is recommended to outsiders, you'd like to recommend something that has all the appearances of a serious company, and I think Nufone is lacking here: installing a top-of-the-line trouble-ticketing system is a matter of 'apt-get request-tracker' under Debian, and dead links to a 'subscriber management system' (and - as far as I can tell - not even a simple mailform to apply for a subscription) is not something that costs a lot of work to fix either.
Unless Nufone fixes this, and while we keep referring 'outsiders' to Nufone, these mails will pop up over and over again, and I cannot blame people for that. The fix is not to tell people to shut up, the fix is that Nufone spends ~2 hours on the website and integrates a decent trouble-ticketing system (another 2 hours, and if that's too much they can outsource it with me ;-)). -- Cees de Groot http://www.tric.nl <[EMAIL PROTECTED]> tric, the new way helpdesk/ticketing software, VoIP/CTI, web applications, custom development _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
