Jeremy McNamara  <[EMAIL PROTECTED]> said:
>Who says we don't run a trouble ticketing system?  We just don't spam 
>you with the lame auto-response message.
>
One guy's spam is another guy's confirmation that his message has landed
and that he now has a reference (ticket#) for follow-up communication.

-- 
Cees de Groot               http://www.tric.nl     <[EMAIL PROTECTED]>
tric, the new way           helpdesk/ticketing software, VoIP/CTI, 
                            web applications, custom development

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