On Wed, 2010-12-15 at 14:33 +0000, Ishfaq Malik wrote: > Hi > > We are using asterisk 1.4.17 for the apt repository on an Ubuntu server > and we're getting an odd problem with one customer using a Queue > > The queue is called in the dialplan with the options Tn > The queue only has one member. > Occasionally and starting to get more frequently the caller ends up > being initially answered by the wrong extension (i.e. one that is not a > member of the queue) > Has anyone ever heard of an issue where on call in a queue is > transferred but the transfer is actually actioned on a different call > that is waiting in the same queue? > > Thanks in Advance > > Ish
I've been doing my own testing so can add some more information to my initial problem. I have set up my phone to use hints/subscriptions for the purpose of BLF Call A comes in and is answered by User 1 Call B comes in and is left ringing User 1 uses a BLF programmed button on a snom phone to call user 2 User 2 answers and accepts the call User 1 presses transfer on their phone Call B (which still has not been answered) is transferred to User 2 and not call A which stays on hold! If I do the same as above but press hold and dial the extension for user 2 and then press transfer call A is transferred to user 2 which is what I think we all would consider to be the correct behaviour. Has anyone ever come across this and found a reason (and possibly solution) for this issue? -- Ishfaq Malik Software Developer PackNet Ltd Office: 0161 660 3062 -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
