I need clarification on couple of issues of Realtime Queue. It seems that when Agents(Memebers) are added using AddQueueMember, Asterisk puts this Queue-Member relationship information into AstDB, So that on asterisk restart this can be preserved.
My question is, why does asterisk not store call information for Queue (holdtime, talktime, W, C, A, SL%) in AstDB, So that it can also be retained on restart? Though Queue-Member relationship information is stored in AstDB, it still forgets number of calls taken by member on instance of asterisk restart. Thanking you, -AsteriskMan
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