We do something similar to this by logging a Local channel (eg: Local/1234@AgentContext) into the queue that passes each call through a few lines of dialplan code before going to the SIP extension.
Jordan From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Mike Sent: 27 January 2011 16:46 To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [asterisk-users] Queue - agent auto-answer Hi, Is there any way to have queue member interface answer automatically? Basically when agentA is called, his phone picks up with no intervention from his part? (assuming of course he's available and not on the phone, and not paused). I already manage this with the Page application (using exten => s,n,SIPAddHeader(Alert-Info: Ring Answer)) and Polycom phones. But how do I do this for calls that are handled by the Queue application? Mike
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