> > Is there any way to have queue member interface answer automatically? > > Basically when agentA is called, his phone picks up with no > > intervention from his part? (assuming of course hes available and not > > on the phone, and not paused). > > > > > > > > I already manage this with the Page application (using exten => > > s,n,SIPAddHeader(Alert-Info: Ring Answer)) and Polycom phones. But > > how do I do this for calls that are handled by the Queue application? > > > > > I believe all you need to do is to do the same thing just before running > the Queue command...checking
And that is indeed correct. I had tried that of course, but by calling line1 of my phone with line2 of the same phone. What did I expect... So after reading your email I had a facepalm moment and tried it properly, and it works. Unfortunately it seems that this can be done per queue, but not per agent, but that'll work for my purposes. Mike -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
