Hi Hanif, I indeed use 1.8 .0 but couldn't find the channel variable for caller's last position in queue anywhere in documentation. Would you please let me know the channel variable name?
Thanking you. On Wed, Feb 16, 2011 at 4:40 PM, Faisal Hanif <[email protected]> wrote: > If you use Asterisk 1.8.x you can have this in channel vars and can collect > and add to DB or file on h extension. > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Asterisk Man > *Sent:* Wednesday, February 16, 2011 3:06 PM > *To:* [email protected] > *Subject:* [asterisk-users] How to know Caller's last position in Queue? > > > > Hi group, > I have a simple call center scenario set up on Asterisk. Customer calls the > DID and gets placed in Queue waiting for their turn to talk to the available > agent. > Sometimes Customer hangs up in between and in this case I want to get the > last position of customer in Queue. > I know there is a variable called ${QEORIGINALPOS} that gives us original > position of caller in Queue, but there doesn't seem to have something > similar for exit position. > Am I missing something? > > Thanks, > > --AsteriskMan > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
-- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
