_____  

From: [email protected]
[mailto:[email protected]] On Behalf Of vip killa
Sent: Wednesday, February 23, 2011 12:44 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] REFER and dialplan broken (as documented
inchan_sip.c on line 11951)

 

I recognize all the options given yet as I explained before they are not
viable. I do not have the resources to pay someone, I do not have the
expertise to fix this issue because according to an asterisk developer "any
fix in that area would be deeply architectural in nature"... what other
options are there?

 

<snip>

>From what I see, the "source fix" on the Asterisk level would indeed be a
major undertaking.  But since you are using an AGI to control the Queue
command instead of using it from the dialplan, you have more control over
this problem than you realize.  For simplicity of illustration, let's say
your AGI simply wants to take a call and send it to the next agent in the
queue. Your Agents are Agent007, AgentQ and AgentM.  Because you did the
Polycom transfer from Agent007 to pussygalore, Agent007 is marked as busy in
the queue although the call is no longer active for 007. One possible
workaround would be to have a duplicate "bail queue" set up the same way.
If my AGI does a "core show channels" and sees that 007 is not on the phone,
I can do queue(bail) instead of queue(normal).

 

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