On Tue, Oct 25, 2011 at 7:25 AM, Henry Dogger <[email protected]> wrote:
> Customer 200 calls to queue 900, Agent 300 answers but tells Customer 200
> that he should be at Queue 901 and transfers Customer 200 (using *2) to
> Queue 901. Agent 301 now gets the call from Queue 901 with Customer 200,
> answers the calls etc. After disconnect a new call arrivers immediately from
> Queue 901, without any wrap-up time. This should be considered as a bug IMO.
>
> Any ideas on how to fix, workaround this problem?****
>
>
>
>
>
Please share the CLI output of such a situation, with the verbosity and
debugging both set to 10 ('core set verbose 10' and 'core set debug 10' from
the asterisk CLI), it may shed some light on whether this is a bug or a
"feature".
--
Thanks,
--Warren Selby, dCAP
http://www.SelbyTech.com <http://www.selbytech.com>
--
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