I would like to perform 2 checks on a queue:
1. if the caller stays in the queue for a certain time, I would like to forward
him to phone A.
2. if the devices/members in the queue are not reachable, I would like to
forward him to a phone B.
The first one is straight-forward via the timeout.
I'm looking for a fast/practical way of accomplishing the second one. In other
words, before sending a call to a queue, I would like to see if the
members/devices in that queue are available/reachable.
I define the members statically in queue.conf and QUEUE_MEMBER_COUNT gives the
count of those - doesn't care if they are available/reachable or not (even if
phone is unhooked, still counted).
I should be able to loop through each member and use ${DEVICE_STATE(<sip
phone>)}. for every incoming call, isn't this overkill? Any other way?
Thanks a lot,
Matt
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