On Tue, Jan 10, 2012 at 12:02 PM, Carlos Alvarez <car...@televolve.com>wrote:
> We have a customer who has asked us to change this behavior, but I haven't > been able to find a way to do it. Server is Asterisk 1.6 and the phones > are SPA 303 and 504. > > Receptionist gets an outside call, starts an attended transfer > The office person being called answers by pressing the speaker button > Declines to take the call > Receptionist goes back to the original outside call by pressing the line > button > The office phone goes to hold instead of hanging up > > If the receptionist hangs presses the hookswitch instead of the line > button, then it does hang up the call to the internal office phone, however > that phone then goes into reorder tone. > > -- > Carlos Alvarez > TelEvolve > 602-889-3003 > When the receptionist presses the hookswitch it should hang up the remote internal phone. Playing the reorder tone is due to a setting on the SPA phone. I had to change this for a client that used the SPA phones and I'm drawing a blank as to which setting. Ryan
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