No, in fact, they can't answer any of the phones in the ring-group. On Tuesday 17 January 2012 11:04:35 am Eric Wieling wrote: > Can they answer the call by pressing the line key when simply picking up > the handset does not answer the call? If so, then the users are not > properly seating the handset in the cradle. > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Mike Diehl > Sent: Tuesday, January 17, 2012 12:24 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: [asterisk-users] Problem answering phone > > I've got some users reporting an odd problem. > > Once in a while, their Polycom phones ring and they are unable to answer > them... any of them. > > When they pick up the handset, all of the phones continue to ring. Same > thing happens if they grab a different phone. They aren't reporting any > out-bound issues. > > I don't see anything in the logs, and the phones remain registered. > > They can't reproduce the symptoms on demand, but it seems like it's > happening more frequently, lately. > > Any ideas?
-- Take care and have fun, Mike Diehl. -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
