Hi All; Is there a collaboration contact center (hope to be open source) Integrated with Asterisk (hope with vicidial), so the agent will be able to receive chat or emails sessions and deal with the customer. If the agent in a call with the customer, then he will not get chat session. Is there like this software?
Regards Bilal -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
